Residential care settings: first-aid and CPR standards
First Aid & CPR Ontario
In Ontario, retirement homes, long-term care homes and other residential settings for seniors and vulnerable adults rely on direct-care staff who can respond to a medical emergency. To keep residents safe, these settings must have staff trained in first aid and CPR on site.
Settings concerned
Retirement homes and long-term care homes (assisted living, home care), with direct-care staffing governed by the Retirement Homes Act, 2010 and O. Reg. 166/11.
The first-aid requirement
Under the Retirement Homes Act regulation (O. Reg. 166/11), staff who provide direct care to residents must be trained in first aid and CPR; long-term-care and home-care employers likewise require a valid Standard First Aid with CPR Level C or BLS certificate, able to respond to adults and to use an automated external defibrillator (AED).
A recognized, up-to-date first-aid/CPR certificate is the way to meet this requirement; it is in addition to the worker's occupational (PSW) training and must be renewed periodically.
How to meet it
A recognized, up-to-date first-aid and CPR certificate meets this requirement. It is in addition to the required training or assessment, and is renewed periodically.
For organizations: keep your team compliant
When the certificate is an employer requirement, the real challenge is tracking. Our organization system manages a team’s training: a certification dashboard, deadline tracking, automatic renewal reminders and proof archiving. An organization keeps its whole staff current without watching every date by hand.
Training aligned with the latest emergency-care standards
Our CPR, AED and first-aid training is developed in line with the most recent international guidelines for emergency cardiovascular care and first aid.
We rigorously follow the recommendations of ILCOR (International Liaison Committee on Resuscitation), the international body responsible for the scientific evaluation and development of global resuscitation standards. These recommendations serve as a reference for health organizations, institutions and professional orders worldwide — and are updated as scientific and clinical evidence evolves.
Keep your skills current with confidence
Every intervention can make a difference. Keeping CPR and emergency-care skills current is both a professional requirement and a responsibility toward patients, colleagues and the public.
See the recognized first-aid courses in your regionReferences
- Retirement Homes Act, 2010 — O. Reg. 166/11
- RHRA — Qualifications and Training Guideline (2025)
- ILCOR — International Liaison Committee on Resuscitation
Content is being updated.